Privacy Policy
Effective Date: Jan 22, 2021
Last Updated Date: Jan 15, 2025
Introduction
At XMO Media (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products (collectively referred to as the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide better Services and enhance your experience. This includes:
1.1 Information You Provide to Us:
- Personal Information: Name, email address, phone number, billing information, or other details you provide when signing up for our Services.
- Content: Any content you upload, post, or submit through our Services.
1.2 Information We Collect Automatically:
- Usage Data: Information about how you interact with our Services, such as IP addresses, browser types, and pages viewed.
- Cookies and Similar Technologies: Data collected via cookies, web beacons, and other tracking technologies to improve functionality and personalization.
1.3 Information from Third Parties:
- We may receive information from third-party platforms if you link your account or interact with us through social media.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services.
- Personalize your experience and recommend content.
- Communicate with you about updates, promotions, or customer service inquiries.
- Ensure security and prevent fraudulent activity.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third parties that perform services on our behalf, such as payment processors and analytics providers.
- Legal and Compliance Purposes: Authorities or other entities to comply with legal obligations or protect our rights.
- Business Transfers: As part of a merger, acquisition, or sale of assets.
4. SMS Compliance
If you opt-in to receive SMS messages from us, we comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA):
- Consent: By providing your phone number, you consent to receive automated and non-automated text messages related to our Services, including promotions, updates, and support communications.
- Opt-Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive. Standard message and data rates may apply.
- Data Security: We take appropriate measures to secure the information associated with SMS communications.
- Third-Party Providers: SMS messages may be delivered through third-party service providers. We ensure these providers comply with applicable data protection regulations.
5. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the data.
6. Your Privacy Choices
You have the right to:
- Access and Update Information: Request access to or update your personal information.
- Opt-Out: Manage preferences for email communications and targeted advertising.
- Delete Data: Request deletion of your personal information, subject to legal exceptions.
To exercise these rights, please contact us at [Insert Contact Information].
7. Security
We implement industry-standard measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.
9. International Users
If you access our Services from outside Australia, NSW, your information may be transferred and processed in a jurisdiction with different privacy laws.
10. Children’s Privacy
Our Services are not directed to individuals under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.
11. Data Analytics and Tracking
We use analytics tools and tracking technologies, such as Google Analytics and pixels, to measure campaign performance and improve our Services. This includes collecting data about your interactions, preferences, and behaviors for service enhancement and targeted marketing purposes. Third-party providers may process this data in accordance with their privacy policies.
12. Use of Customer Data for Marketing
We may use customer data to develop and deliver marketing campaigns, including:
- Audience Segmentation: Creating targeted audience groups based on preferences and behaviors.
- Ad Targeting: Sharing anonymized or aggregated data with advertising platforms to deliver personalized ads.
- Content Personalization: Recommending relevant content and services.
Your data is never sold and is handled in compliance with applicable privacy regulations.
13. Use of Testimonials and Case Studies
With your consent, we may use testimonials, case studies, and client success stories in our marketing materials. You may withdraw your consent at any time by contacting us.
14. Compliance with GDPR/CCPA/Other Laws
If you are in a jurisdiction with specific data protection laws, such as the GDPR (EU) or CCPA (California), you have additional rights, including:
- Access: Request information about how your data is used.
- Correction: Update incorrect or incomplete information.
- Erasure: Request deletion of your personal data, subject to legal requirements.
- Objection: Opt-out of certain data uses, including marketing.
To exercise these rights, contact us using the details below.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
XMO Media
10 Redgate Rd South Golden Beach NSW 2483, Australia.
joel.willis@xmo-media.com
+61417745933
By using our Services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting XMO Media.
